Great service from start to finish. Easy to schedule an appointment for a quote and really appreciated their use of texts for correspondence and reminders. Travis listened to our requests during the quote process and was very knowledgeable on how to accommodate the changes we wanted to make to our existing home. Price was great and the young men who did the work were very courteous and professional. They did the work in a timely manner and left a clean work area. I highly recommend their services and we will use them again.

-Staci Ogle

As always, excellent job by Pure Comfort! Jamie was on time, early even (and called to be sure that'd be ok). He checked my entire dual fuel heat system to make sure everything would be ready to keep me comfortable all winter. Then he gave me a thorough report about it. He was friendly and professional, an excellent job all around.

-Angela Price

My tech was very courteous and professional. Did excellent work for me. Would highly recommend Pure Comfort to anyone.

-Dayna Renfroe

Great work getting my mini split going again. Even handled all the warranty work on a brand they don’t typically sell.

-Travis Brantley

Pure Comfort has been amazing!!!! John is very kind and friendly!!!! They always show up fast and get us up and running quickly!!! We are very grateful for them!!!

-Autumn Place

Update:

We were kind of the problem child here. Our old setup didn’t work well with our new setup so they had to work out the kinks, but they did a fantastic job keeping on it and not giving up until everything worked well. Their team is fantastic and they truly care and take pride in what they do.

Thank you Pure Comfort Heating, Cooling & Electrical. We spoke on Monday night around 8 pm, you came to give us an estimate first thing Tuesday morning and our new unit was installed today (Thursday)! Thank you for taking such good care of us.

It was HOT today and your crew worked so hard to finish the job.

I know the attic had to be miserable and your crew stuck it out and made it happen.

We also really appreciate you being nearly half the price of the first bid we received.

Our house is 68 degrees and it’s glorious.

-Kim Lupardus

Cayden and Skyler did an awesome job of installing and turning up my Mitsubishi 3 head cassette system with heat pump. Their communication, timeliness and job site cleanliness was first rate. The owner, John, also checked in a couple times so I was confident my job had his attention as well. During the initial site visit he also provided some great advice on potential future improvements to optimize my current generator hook-up system. Will definitely use Pure Comfort for future HVAC needs.

-B Smith

Our HVAC recently went out and we were stressed it would be the whole unit b/c the unit is 10 years old. Anyway, John from Pure Comfort was able to come out on the SAME DAY and it was just one piece that needed to be replaced. They handled EVERYTHING! Including helping me make sure my Home Warranty actually covered the expense. This was our second time to work with Pure Comfort & they will absolutely be our go to from now on!!

-Tara Kelley

John and his crew with Pure Comfort Heating, Cooling & Electrical came to our rescue again!! We have been going to John for all our HVAC needs, from yearly maintenance to AC service calls. He has always made himself available within 24 hours, if not same day, of our call. I will recommend them every time!! Best customer and support service hands down!! 100/100!! 🌟

-Jennifer Cole

Pure Comfort has become my go to for any HVAC related issue. They are so responsive, knowledgeable and friendly. I cannot recommend them highly enough.

-t.rupp

These guys were very responsive, worked me into their schedule quickly, and did excellent, tidy work where the details matter. I’d highly recommend them!

-Matthew

Excellent Service from Pure Comfort. I booked an appointment online late on Father’s Day and within 5 minutes I received a call from them. They fixed my air right away and were very friendly. We definitely recommend them!!

-Vicky Luman

Highly recommend this company!!! We were displaced from the tornado for a few days and when we got back home this company was there & ready to work. We upgraded to a larger unit with dual fuel, replaced ductwork, cut in 2 more vents, a return, electrical work, etc. the first day they made sure we had a working AC especially with having kiddos. They finished on the 2nd day and it was fast. Very professional installers and had no issues working around our toddler. Again highly recommend!!

-Rochelle Hilmer

I have done business with Pure Comfort several times over the past

3 years. John and his staff have always met or exceeded my expectations. I would not hesitate to recommend this company.

Leonard H.

-Leonard Hurst

We have been customers of Pure Comfort for several years. They are quick to respond when we call. Every electrical or HVAC issue we’ve had has been problem solved and fixed by John and his team. I would highly recommend Pure Comfort.

-Lisa Gameson

Pure Comfort came out and made an adjustment so it wouldn’t make such a horrible noise. Jamie did a great job checking out our unit and changed the filter. Very friendly and efficient! Thanks guys!

-Jamie Hooper

These guys were wonderful. When we called them they fit the appointment in really quickly. They were friendly, professional, and explained everything that they did and what we needed to know moving forward for our particular issue. I could not be happier with the service that we received.

-Nancy Alwood

I setup regular maintenance on my units for the first time and the tech was very personable, help me understand what he would be doing and how to help make sure the unit lasts. From the phone call to the office to schedule the visit to the tech from Pure Comfort they were very polite and easy to talk to and ask questions. As much as I hope I don’t need them…... It’s nice to know they are there and willing to help. These days a lot of companies don’t prioritize customer service and they have AMAZING customer service!

-Christina Ballard

John has been awesome every time I need Pure Comfort!! Always takes care of whatever problem comes up in an efficient manner with a great professional attitude and a smile! Thank you John and Pure Comfort for keeping me cool!! Cathy McDaniel

-Cathy Roberts

Recently signed a maintenance agreement and had a unit quit. Called in the morning and it was back up and running shortly after lunch. Same day. These guys are good. Very impressed.

-Ted Fox